Q: Flag Etiquette

Flying and displaying the Australian flag Flags should be flown from sunrise to sunset. Flags should be displayed only in a manner befitting the organisation (or national emblem if it’s the Australian flag). Flags should always be flown aloft and free and should not be allowed to fall or lie upon the ground. The Australian National Flag should not be used: as a covering of a statue, monument or plaque for an unveiling ceremony (a plain cover should be used) as a table or seat cover as a masking for boxes, barriers or intervening space between floor and ground level on a dias or platform. When displaying the Australian flag against a surface, whether horizontally or vertically, the top left quarter of the Australian Flag should be placed uppermost on the observer’s left, as viewed from the front of the flag. Folding the Australian flag 1. Start with the flag flat with the Union Jack in the bottom left hand corner. Note: never place a flag on the ground. 2. Fold the flag lengthwise once and then once again. 3. Bring the two ends of the flag together. 4. Concertina the flag by folding backwards and forwards until the flag is neatly bundled. 5. Keep the flag bundled by winding the rope of the flag around it.

Q: Environmental Commitment

Printing and the environment Evan Evans is committed to reducing the impact of our digital printing activities on the environment. In order to meet this commitment, we continue to meet all necessary regulatory requirements that relate to our business and keep informed of environmental issues of relevance to our industry, We use eco-solvent and UV curable inks and promote the use of sustainable papers and recycling synthetic papers and where possible operate a purchasing policy by selecting green printing materials and services which are more environmentally friendly. We also utilise waste minimisation and recycling schemes, including recycling packaging materials whenever possible and use state of the art waste management companies to collect all paper waste for segregated recycling of trimming and cardboard including the correct disposal of chemical waste. To further reduce the impact on our environment, we have developed a range of bags made entirely from recycled flags and banners. ’FlagBags’ have been developed in response to the need to reduce the waste from one off or short use flags and banners. We can turn these used banners into a useful and long lasting bag to use every day!

Question 1

How Do I Care for My Products?

Accepted Answer

Flags:

Ensure flags are free from nearby trees or buildings to avoid damage.
Take down flags during extreme weather conditions to extend their lifespan.
Store flags in a cool, dry place when not in use.
Wash flags gently using mild detergent; avoid bleach or harsh chemicals.

Banners and Signage:

Clean with a soft, damp cloth to remove dust and dirt.
Store rolled up to avoid creases or folds.
Secure outdoor banners to withstand wind and weather conditions.

Portable Displays:

Disassemble carefully and store in provided carry bags.
Clean frames and graphics after each use.

Visit our Care Tips for more detailed instructions.

What Types of Products Does Evan Evans Offer?

We offer a wide range of products, including:

Flags: Custom, Australian, corporate, and more.
Banners: Vinyl, street banners, and event banners.
Signage: A-frames, corflute signs, decals, and more.
Portable Displays: Media walls, café barriers, and crowd barriers.

Explore our full range on the Shop page.

Do You Offer Custom Printing?

Yes! We provide custom printing for all our products. For artwork specifications, visit our Artwork Specifications page or contact us directly.

Can I Order Custom Sizes?

Yes, we can produce custom-sized banners, signage, and flags to meet your needs. Contact us at info@evanevans.com.au for more details.

What Industries Do You Serve?

We provide tailored solutions for various industries, including:

Question 2

Flag Etiquette

Accepted Answer

Flying and displaying the Australian flag
Flags should be flown from sunrise to sunset.

Flags should be displayed only in a manner befitting the organisation (or national emblem if it’s the Australian flag).

Flags should always be flown aloft and free and should not be allowed to fall or lie upon the ground.

The Australian National Flag should not be used:

as a covering of a statue, monument or plaque for an unveiling ceremony (a plain cover should be used)
as a table or seat cover
as a masking for boxes, barriers or intervening space between floor and ground level on a dias or platform.

When displaying the Australian flag against a surface, whether horizontally or vertically, the top left quarter of the Australian Flag should be placed uppermost on the observer’s left, as viewed from the front of the flag.

Folding the Australian flag
1. Start with the flag flat with the Union Jack in the bottom left hand corner. Note: never place a flag on the ground.

2. Fold the flag lengthwise once and then once again.

3. Bring the two ends of the flag together.

4. Concertina the flag by folding backwards and forwards until the flag is neatly bundled.

5. Keep the flag bundled by winding the rope of the flag around it.

Question 3

Artwork Requirements

Accepted Answer

Please visit our artwork specifications page for full information on setting up artwork correctly.

Question 4

Customer Concerns Policy

Accepted Answer

At Evan Evans we pride ourselves on our commitment to resolve customer concerns in a prompt and satisfactory manner in order to promote and strive for great customer service and customer satisfaction.
Evan Evans takes all our customer feedback seriously and recognises that customers have the right to complain and be heard and have the right to receive a response.

We are committed to dealing with your concerns or complaints promptly, fairly, completely and courteously informing you of how we propose to act, how long it should take and what the results are.

Providing feedback

Most issues are best addressed at the first point of contact however, if you are not satisfied with the service you are receiving or have received, please contact Mike Richardson, Manager Customer Service and Communications by:

Phone: 03 8413 6600 or 1800 990 989

Email: info@evanevans.com.au

Post: Mike Richardson, Customer Service and Communications Manager, 673 Spencer Street, West Melbourne, VIC, 3003

In person: 673 Spencer Street, West Melbourne, VIC, 3003

Evan Evans operating hours are Monday to Friday, 9 am to 5 pm (AEST).

Question 5

Environmental Commitment

Accepted Answer

Printing and the environment
Evan Evans is committed to reducing the impact of our digital printing activities on the environment. In order to meet this commitment, we continue to meet all necessary regulatory requirements that relate to our business and keep informed of environmental issues of relevance to our industry,

We use eco-solvent and UV curable inks and promote the use of sustainable papers and recycling synthetic papers and where possible operate a purchasing policy by selecting green printing materials and services which are more environmentally friendly. We also utilise waste minimisation and recycling schemes, including recycling packaging materials whenever possible and use state of the art waste management companies to collect all paper waste for segregated recycling of trimming and cardboard including the correct disposal of chemical waste.

To further reduce the impact on our environment, we have developed a range of bags made entirely from recycled flags and banners. ’FlagBags’ have been developed in response to the need to reduce the waste from one off or short use flags and banners. We can turn these used banners into a useful and long lasting bag to use every day!

Question 6

Where Do you Ship?

Accepted Answer

Evan Evans delivers anywhere within Australia.

Question 7

Do You Offer Installation Services?

Accepted Answer

Yes, we provide installation services for signage, banners, and other products across Australia. Contact us to discuss your needs.

Question 8

How Long Does Production Take?

Accepted Answer

Production times vary by product:

Standard flags and banners: 5–7 business days.
Custom signage: Up to 10 business days.

Need it faster? Contact us for rush orders.

Question 9

What Materials Are Used?

Accepted Answer

We use high-quality, durable materials, including:

Trilobal fabric for flags.
Eco-friendly vinyl for banners and signage.
Lightweight yet robust aluminum for portable displays.

Learn more on our Sustainability page.

Question 10

Do You Offer Shipping?

Accepted Answer

We deliver anywhere within Australia and can arrange international shipping upon request. Contact us for bulk order discounts or international shipping inquiries.